Terms & Conditions, Privacy Policy

In accordance with Article 6 of the French Act for Confidence in the Digital Economy n° 2004-575 of 21 June 2004, we inform users of https://www.bissardon.fr of the identity of the identity of the various parties involved in creating and monitoring the website:

Owner: SAS BISSARDON capital /// The Site publisher is a natural or legal person.

Site creation  + Webmaster : Ikada – hello@ikada.fr

Web Host: ovh – 2 Rue Kellermann 59100 Roubaix 1007

Responsible for data processing: SAS BISSARDON

The Site constitutes a work of authorship protected by intellectual property laws and applicable international regulations.

The Client may not, in any way, reuse, transfer or use for their own purposes, in whole or in part, the elements contained on the Site. The use of the Site https://www.bissardon.fr implies full and complete acceptance of the Terms and Conditions of use as described hereinafter. These terms of use are susceptible to modification or addition at any time, without prior notice, users of the site are therefore invited to check them regularly.

Users can normally access this website at all times. SAS BISSARDON may, however, decide to interrupt access to carry out technical maintenance. The website https://www.bissardon.fr is updated regularly by SAS BISSARDON. Similarly, legal information may be amended at any time; it is binding on the user, who is therefore advised to consult it as often as possible in order to be aware of any changes.

The purpose of the Site is to provide information about all the company’s activities. SAS BISSARDON endeavours to ensure that all information on the site is as accurate as possible. However, it shall not be held responsible for omission, oversight, or inaccuracies that may occur when updating the site, whether these be of its own doing or of that of partner third parties who provide the information concerned. All content on the Site is provided for information purposes only and is subject to change. The information on https://www.bissardon.fr is not exhaustive and is subject to any amendments that may have been introduced since its publication.

The Site uses JavaScript technology. The website may not be held responsible for material damage connected to its use. Site users undertake to access the site using modern, virus-free equipment and an up-to-date browser of the latest generation. The site is hosted by a service provider in a member state of the European Union, in accordance with Data Protection legislation (RGPD n° 2016-679). The objective is to offer a service with the highest possible accessibility rate. The host provider ensures a continuity of service 24h/24h, 365 days of the year. It does, however, reserve the right to interrupt or suspend all or a portion of the site’s functionality at any time, for as little time as possible, in the case of maintenance, improvements to its infrastructure, system failure, or if traffic generated by the service is considered abnormal. SAS BISSARDON and the host provider shall not be held responsible in the event of a malfunction of the Internet, telephone lines, or receiving computer or telephone equipment related notably to congestion of the network preventing access to the server.

SAS BISSARDON is the owner of the intellectual property rights and retains all usage rights to the elements accessible on the Site, notably, text, images, graphics, logos, videos, icons and sounds.

All reproduction, representation, modification, publication, adaptation in whole or in part of all elements of the Site, by whatever means or format is forbidden without the express, prior, written consent of SAS BISSARDON.  Any unauthorised use of the site or of any of the items it contains shall be deemed to constitute an infringement and will be subject to legal proceedings in accordance with the provisions of articles L.335-2 and following of the French Intellectual Property Code.

SAS BISSARDON is the publisher of the Site. SAS BISSARDON is responsible for the quality and accuracy of the content that it publishes. SAS BISSARDON shall not be held responsible for any damage directly or indirectly caused to the user’s equipment when accessing the website https://www.bissardon.fr caused either by the use of equipment that does not conform to the specifications noted in paragraph 4, or by a bug or incompatibility. Nor shall SAS BISSARDON be held responsible for consequential damages (such as loss of market or missed opportunity) consecutive to the use of the Site.

Interactive areas (for asking questions in the Contact section) are available to users. SAS BISSARDON reserves the right to withdraw, without prior notice, any content in the area deemed inappropriate or in contravention of French legislation, in particular that relating to data protection. In such case, SAS BISSARDON also reserves the right to invoke the civil and/or penal responsibility of the user, in particular in case of content of a racist, offensive, defamatory or pornographic character, whatever the medium used (text, photograph etc.)

The attention of the Client is drawn to legislation concerning communication marketing, the French Act for Confidence in the Digital Economy of 21 June 2004, the French Data Protection Act of 6 January 1978, as amended by the Act of 6 August 2004 and general Data Protection Legislation (RGPD n° 2016-679).

7.1 Collection of personal data

The processing of personal data collected, within the context of the creation of a User Account and subsequent browsing on the Site, is the responsibility of SAS BISSARDON. SAS BISSARDON is represented by Hervé Kratiroff, its legal representative. In processing the data it collects, SAS BISSARDON is committed to respecting the legal dispositions in force. It is incumbent upon them to set out the purposes of their data processing, to supply both clients and prospects with complete information concerning the processing of their personal data, and to maintain a correct register of all processing operations notified and permitted. Each time that SAS BISSARDON processes personal data, they take all reasonable steps to ensure the accuracy of records of personal information and their relevance to the purposes for which they are collected.

7.2 Use of Collected Data

SAS BISSARDON may process all or part of data collected to facilitate browsing and the management and traceability of goods and services ordered by the user, such as: connection and use of the site, billing and order history, etc. to combat computer fraud (spamming, hacking…) : type of hardware used, IP address, password (hashed) to improve navigation on the Site : connection and usage data to carry out voluntary satisfaction surveys on https://www.bissardon.fr : e-mail address and telephone number for commercial purposes (sms, mail). SAS BISSARDON does not sell or otherwise market any personal information to third parties but uses it only when necessary or for statistical purposes.

7.3 Rights of Access, Modification and Opposition

In accordance with the applicable European Regulations, users of https://www.bissardon.fr have the following rights: the right of access (article 15 RGPD), modification (article 16 RGPD), accuracy and completeness of user data, the right to obtain blocking or erasure of personal user data which is incomplete, inaccurate, ambiguous, expired or if its collection, utilisation, communication or conservation is prohibited, the right to freely withdraw consent at any time (article 13-2c RGPD), right to limit the processing of user data (article 18 RGPD), the right to oppose the usage of user data (article 21 RGPD), right to the portability of data that users have supplied when such data undergoes automatic processing operations based on their consent or contract (article 20 RGPD), the right to determine what happens to user data after the user’s death and to nominate (or not) a third party to whom they wish their user data to be transferred.  As soon as SAS BISSARDON becomes aware of the death of a user, and in the absence of instructions on their part, SAS BISSARDON undertakes to destroy their data, unless it is required as proof or to comply with legal or regulatory obligations. If a User wishes to know how SAS BISSARDON uses their personal data, or to exercise their right to rectification or opposition, they may contact SAS BISSARDON in writing at the following address: SAS BISSARDON – Data Processing Manager ADDRESS, indicating which personal data they wish SAS BISSARDON to correct, update, or delete, and provide adequate proof of identity (identity card or passport). Requests to delete personal data are subject to obligations imposed by the law, notably concerning the conservation or archiving of documents. Users of https://www.bissardon.fr also have the right to submit a complaint to the controlling authorities, notably the CNIL.  (https://www.cnil.fr/en/contact-cnil)

7.4 Non-communication of personal data

SAS BISSARDON will not process, host or transfer user information collected to any country outside of the European Union or designated as having inadequate levels of protection by the European Commission, without prior notification to the Client. SAS BISSARDON nevertheless remains free to choose its technical and commercial subcontractors on condition that it offers sufficient safeguards with respect to the requirements of the general Data Protection legislation (RGPD n° 2016-679). SAS BISSARDON will exercise every care to protect the confidentiality of information, and most particularly ensure that it is not be communicated to non-authorised persons. However, if an incident which impacts on the integrity or confidentiality of the Client’s information is brought to the attention of SAS BISSARDON, they must inform the Client as rapidly as possible and indicate all corrective action taken. It should be noted that SAS BISSARDON collect no sensitive data. Personal user data may be processed by subsidiaries and service providers of SAS BISSARDON only to facilitate the aims set out above. Within the sphere of their respective responsibilities and for the purposes already mentioned, the people who may have access to user data collected on https://www.bissardon.fr are principally those working in our customer service department.

7.5 Types of data collected

We collect the following data from users of https://www.bissardon.fr, which is necessary for the successful functioning of the Site. This data is kept for a maximum period of 12 months after the end of the contractual relationship: Name, First Name, Profession, Company, Registration Number, e-mail, Address, Telephone No.  SAS BISSARDON also collects information that allows us to enhance user experience and offer customised content: Google Analytics. This data is kept for a maximum of 12 months after the end of the contractual relationship.

However much effort is employed, there is no method of transmission on internet and no means of electronic storage that is completely safe. It is therefore impossible to guarantee absolute security. If we become aware of a breach in security we alert the users concerned so that they may take the appropriate steps. Our incident reporting procedure takes full account of our legal obligations, whether they be at national or European level. We undertake to keep our clients fully informed of all questions relating to the security of their account and furnish all necessary information to enable them to meet their own legal obligations in terms of reporting.  No personal user data from the Site https://www.bissardon.fr is published without the accord of the user, or exchanged, transferred, given or sold by any medium whatsoever to third parties. Only the hypothesis of the sale of the company SAS BISSARDON and its rights would allow the transmission of the aforementioned information to a potential buyer who would in his turn be bound by the same obligation of conservation and modification of user data. To ensure the security and confidentiality of personal data and health data, https://www.bissardon.fr uses secured networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords. When processing personal data, SAS BISSARDON takes every reasonable precaution to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction.

The Site https://www.bissardon.fr contains a certain number of hypertext links to other sites, as authorised by SAS BISSARDON. However, SAS BISSARDON is not able to check the content of the sites visited in this way, and consequently accepts no liability in this regard. If you do not disable cookies on your terminal, you accept that the site may use them. You can disable these cookies at any time at no cost, using the methods described below, but this may preclude your use of certain parts of this website.

9.1. COOKIES

A cookie is a small file created in the browser of a user’s computer or smartphone by an Internet site. This file contains information such as the user’s domain name, internet service provider, operating system and date and time of access. Cookies present no risk of damage for the user’s terminal. SAS BISSARDON may process information about a visitor’s use of the Site, such as the pages consulted, and searches undertaken. This information enables SAS BISSARDON to improve the Site content, and the user’s browsing experience. The user may configure their browser to enable them to choose whether to accept cookies or not, either systematically, or depending on the source. The user also has the possibility of setting the web browser so that the choice of acceptance or refusal of cookies is proposed before the cookie is stored in the terminal. SAS BISSARDON informs the user that if they refuse the use of cookies, or if they delete those that are already present, the full functionality of the Site may be impaired, and the browsing experience may be limited. This may be the case when SAS BISSARDON or one of its service providers cannot detect, for the purposes of technical compatibility, the type of browser being used, the language and display parameters or the country in which the terminal is connected to the internet. In such case, SAS BISSARDON declines all responsibility for any consequence linked to the degraded functionality of the Site and the services that it proposes resulting from (i) the refusal of cookies by the user, and (ii) the impossibility for SAS BISSARDON to register or consult the cookies that are necessary for the operation of the Site due to the choice of the user. The management of cookie preferences and their configuration is different for each browser. The method is described in the browser’s Help menu, which will allow the user to know how to modify their preferences relating to cookies. SAS BISSARDON may also have recourse to external service providers to assist in the collection and treatment of information described in this section. In addition, by clicking on the social media icons Twitter, Facebook, and LinkedIn on the Site https://www.bissardon.fr or on the mobile application, and if the user has accepted the use of cookies, then Twitter, Facebook, and  LinkedIn may also leave cookies on your terminal (computer, tablet, mobile phone). These types of cookies are only saved on your terminal on condition that you have consented, by continuing your navigation on the website or the mobile app of SAS BISSARDON. The user may, at any time, withdraw their consent and change their parameters concerning cookies.

Article 9.2. INTERNET TAGS

SAS BISSARDON may occasionally use internet tags (also known as action tags, single pixel GIFs, transparent GIFs, invisible GIFs or one by one GIFs) activated via a partner specialising in Web analysis who may be based (and therefore store corresponding information, including the user’s IP address) in another country. These tags appear both in online advertising that enables internet users to access the Site, and on different pages of the Site. This technology allows https://www.bissardon.fr to evaluate visitor response to the Site and the effectiveness of its actions (for example, the number of times a page has been opened and the information consulted), and the way in which the visitor uses the site. The external service provider may collect information about visitors to the Site and other websites using these tags, and provide activity reports to SAS BISSARDON, as well as other services relating to the use of the Site and of the internet.

Any dispute related to use of the website https://www.bissardon.fr is governed by French Law and shall be referred exclusively to the jurisdiction of the competent court in Lyon, except in cases expressly provided for by law.